True Quality Furniture with free delivery for less! 136 Christopher ln Statesville, NC 28625 warehouse/showroom open 9-5 Monday through Friday! Contact anytime - (980)320-3912

Return policy

Should receipt of the item(s) take place and it not work for any reason at all - different look once its in the home, size is larger/smaller than anticipated(maybe you forgot to measure!), or any reason at all - returns are accepted. 

  • Refunds are given as money back.  
  • The item(s) can be returned for up to the first 14 days with a 25% restocking fee and all delivery charges to and from are non-refundable. 
  • Repackaging of the product(s) is the responsibility of the purchaser. 
  • Items not returned in the original condition will be subject to charge. 
  • Any cancellation after 48 hours of initial payment but before shipment will be subject to a 15% restock fee.  
  • Any items cancelled after shipment but before delivery are subject to a 25% restock fee as well as a $200 drop off fee (our shippers are about 1.5 hours away and we pay to have the items driven up to the shipment location).  
  • Any custom fabric pieces upholstered in the customers choice of material is subject to the same as above except the restock fee is 50%
Please email or call with any questions or concerns at all!