Should receipt of the item(s) take place and it not work for any reason at all - different look once its in the home, size is larger/smaller than anticipated(maybe you forgot to measure!), or any reason at all - returns are accepted.
- Refunds are given as money back.
- The item(s) can be returned for up to the first 14 days with a 25% restocking fee and all delivery charges to and from are non-refundable.
- Repackaging of the product(s) is the responsibility of the purchaser.
- Items not returned in the original condition will be subject to charge.
- Any cancellation after 48 hours of initial payment but before shipment will be subject to a 15% restock fee.
- Any items cancelled after shipment but before delivery are subject to a 25% restock fee as well as a $200 drop off fee (our shippers are about 1.5 hours away and we pay to have the items driven up to the shipment location).
- Any custom fabric pieces upholstered in the customers choice of material is subject to the same as above except the restock fee is 50%